Shipping policy

Policy framework for review: confirm the specific terms for your order before payment. Have final legal language reviewed by qualified counsel.

We ship eligible products internationally to the address supplied by the customer.

The 14-day delivery program applies only to products identified as eligible at checkout. Before payment, your order confirmation must state whether the 14 days are calendar or business days and whether timing begins at order confirmation or dispatch. Confirm the applicable terms with us before ordering.

Customs clearance, import restrictions, incorrect customer information, customer-requested changes, weather, carrier disruptions, and other events outside reasonable control may extend delivery.

Destination duties, taxes, VAT/GST, and brokerage fees are the customer’s responsibility unless your written order confirmation states otherwise.

Custom-built products have a separate production schedule confirmed before the order is finalized.

Questions: contact@parkavenuegrills.com · +1 (561) 694-2091