100% refund guarantee & refund policy

Policy framework for review: confirm the specific terms for your order before payment. Have final legal language reviewed by qualified counsel.

Eligible standard purchases may receive a full refund only under the return requirements and time period clearly stated in the written order terms before payment. The return window and conditions must be confirmed with us before ordering.

Damaged, incorrect, or defective products should be reported promptly with photographs and order information. The remedy may include repair, replacement, or a full refund.

Custom-built products are not automatically refundable. Their refund and cancellation terms must be disclosed in writing before payment and production.

Customs issues and customer-caused damage are reviewed under the terms of the order. Approved refunds are returned to the original payment method where technically possible.

Questions: contact@parkavenuegrills.com · +1 (561) 694-2091